Frequently Asked Questions
Everything you need to know about Intent Behind Intent. Can't find what you're looking for? Contact our support team.
Getting Started
What is Intent Behind Intent? expand_more
Intent Behind Intent is a data-driven content strategy platform that uses psychological intent analysis to help you create content that truly resonates with your audience. We analyze the deeper motivations behind search queries to help you craft content that addresses not just what people are searching for, but why they're searching for it.
Our 9-step psychological framework helps you identify audience fears, desires, pain points, and decision triggers—giving you a complete content strategy that drives real results.
How do I get started? expand_more
Getting started is simple:
- Sign up for a free 14-day trial (no credit card required)
- Enter your topic or keyword to analyze
- Review the psychological intent analysis and content strategy
- Use our AI-powered writer to create your content
- Export to your preferred format and publish
Our onboarding wizard will guide you through your first analysis step-by-step.
Do I need any technical skills to use Intent Behind Intent? expand_more
No technical skills required! Intent Behind Intent is designed for content creators, marketers, and business owners of all skill levels. Our intuitive interface guides you through each step of the process. If you can use Google Docs, you can use Intent Behind Intent.
What's included in the free trial? expand_more
Your 14-day free trial includes full access to all Starter plan features:
- Up to 10 content analyses
- Full 9-step psychological framework
- AI-powered content generation (50,000 words)
- SEO optimization tools
- Export to all formats (Word, Google Docs, Markdown, HTML)
- Email support
No credit card required. Cancel anytime during the trial with no charges.
Features & Functionality
How does the psychological intent analysis work? expand_more
Our proprietary 9-step psychological framework analyzes search queries and user behavior to uncover:
- Core motivations: What's driving the search
- Pain points: Problems they're trying to solve
- Desires & goals: What they hope to achieve
- Objections & fears: What's holding them back
- Decision triggers: What will make them take action
- Emotional drivers: How they feel about the topic
- Stage awareness: Where they are in the buyer's journey
- Content preferences: Format and depth they prefer
- Semantic context: Related topics and questions
This comprehensive analysis creates a blueprint for content that truly resonates.
Can I use my own AI models or API keys? expand_more
On Professional and Enterprise plans, you can connect your own AI API keys (OpenAI, Anthropic, etc.) to use your preferred models. This gives you more control over generation quality and can help with usage limits. Our system works with any OpenAI-compatible API.
What export formats do you support? expand_more
We support all major content formats:
- Microsoft Word (.docx)
- Google Docs (direct integration)
- Markdown (.md)
- HTML
- Plain text (.txt)
- PDF (Professional plan and above)
All exports preserve formatting, headings, and structure for easy publishing.
Does Intent Behind Intent integrate with my existing tools? expand_more
Yes! We integrate with popular platforms:
- WordPress: One-click publishing to your blog
- Google Docs: Direct export and editing
- Zapier: Connect to 5,000+ apps
- API access: Build custom integrations (Professional/Enterprise)
More integrations (Webflow, HubSpot, Ghost) coming soon. See our integrations page for details.
Can I edit the AI-generated content? expand_more
Absolutely! Our built-in editor lets you refine every aspect of your content. You can regenerate specific sections, adjust tone and style, add your own insights, and make any edits you need. The AI is a starting point—you have complete control over the final output.
Pricing & Billing
How much does Intent Behind Intent cost? expand_more
We offer flexible pricing to fit your needs:
- Starter: $99/month or $79/month (annual) - 50 analyses, 200K words
- Professional: $249/month or $199/month (annual) - Unlimited analyses, 1M words
- Agency: $499/month or $399/month (annual) - Team features, white-label
- Enterprise: Custom pricing - Dedicated support, custom integrations
All plans include a 14-day free trial. See our pricing page for full details.
Can I change plans at any time? expand_more
Yes! You can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to new features and be charged a prorated amount for the remainder of your billing cycle. When downgrading, changes take effect at the start of your next billing cycle, and you'll keep full access until then.
What happens if I exceed my plan limits? expand_more
We'll never shut off your access. Here's how overage works:
- Analyses: $5 per additional analysis (Starter plan only)
- Words: $10 per 50,000 words over limit
- Team members: $25/month per additional user
We'll notify you before you hit your limits and when overage charges apply. You can also upgrade at any time to get better value at higher volumes.
What payment methods do you accept? expand_more
We accept all major credit cards (Visa, Mastercard, American Express, Discover) via Stripe. For Enterprise plans, we also offer invoicing with NET 30 payment terms.
What is your refund policy? expand_more
We offer a 30-day money-back guarantee on your first payment. If you're not satisfied with Intent Behind Intent within the first 30 days, contact us for a full refund—no questions asked. After that, subscriptions are non-refundable, but you can cancel anytime and your access will continue until the end of your billing period.
How do I cancel my subscription? expand_more
You can cancel anytime from your account settings. There's no cancellation fee, and you'll keep full access until the end of your current billing period. All your data and content remain accessible for 90 days after cancellation, giving you plenty of time to export everything.
Technical & Integration
Do you offer an API? expand_more
Yes! API access is available on Professional and Enterprise plans. Our RESTful API lets you automate content analysis, generation, and export workflows. Full documentation, SDKs (Python, Node.js, PHP), and Postman collections are available in your dashboard.
Can I use Intent Behind Intent for client work? expand_more
Absolutely! All plans allow commercial use for client projects. Agency and Enterprise plans include team collaboration features, client portals, and white-label options so you can brand the experience. Many agencies and freelancers use Intent Behind Intent as their secret weapon for delivering exceptional content strategy.
What languages do you support? expand_more
Currently, Intent Behind Intent supports English content analysis and generation. We're working on adding Spanish, French, German, Portuguese, and other languages. Join our beta program to get early access to multilingual features.
Do you have a WordPress plugin? expand_more
Yes! Our WordPress plugin allows you to publish content directly from Intent Behind Intent to your WordPress site. You can set categories, tags, featured images, and post status without leaving our platform. The plugin is free and available for all plans.
Account & Security
Is my data secure? expand_more
Absolutely. We take security seriously:
- All data encrypted at rest (AES-256) and in transit (TLS 1.3)
- SOC 2 Type II compliant infrastructure
- Regular security audits and penetration testing
- GDPR and CCPA compliant
- Two-factor authentication available
- Daily backups with 30-day retention
Read our full security documentation for details.
Who owns the content I create? expand_more
You do! All content you create with Intent Behind Intent is 100% yours. We don't claim any ownership or rights to your content. You're free to use, modify, and publish it however you like. We also don't use your content to train our models or share it with third parties.
Can I add team members to my account? expand_more
Yes! Professional plans include 3 team seats, Agency plans include 10 seats, and Enterprise plans include unlimited seats. Additional team members can be added to any plan for $25/month per user. Each team member gets their own login with customizable permissions.
What happens to my data if I cancel? expand_more
Your data remains accessible in read-only mode for 90 days after cancellation, giving you plenty of time to export everything. After 90 days, your data is permanently deleted from our servers. You can export all your content, analyses, and settings at any time from your account dashboard.
Do you offer educational or nonprofit discounts? expand_more
Yes! We offer 50% discounts for verified educational institutions and nonprofit organizations. Contact us at info@intentwrite.com with proof of your status (edu email, 501(c)(3) documentation, etc.) to apply.
Still Have Questions?
Can't find the answer you're looking for? Our support team is here to help you get the most out of Intent Behind Intent.