Security
How we protect your data and ensure platform security
Our Commitment to Security
At Intent Behind Intent, security is fundamental to everything we do. We implement industry-leading security practices to protect your data, ensure platform reliability, and maintain your trust.
Data Encryption
Encryption in Transit
All data transmitted between your browser and our servers is encrypted using TLS 1.3 (Transport Layer Security), the latest and most secure encryption protocol. This ensures that your data cannot be intercepted or read by unauthorized parties.
Encryption at Rest
All data stored in our databases and file systems is encrypted using AES-256 encryption, a military-grade encryption standard. This protects your data even if physical storage media were compromised.
Infrastructure Security
Our platform is built on secure, enterprise-grade infrastructure:
- Cloud Hosting: Hosted on AWS (Amazon Web Services) with SOC 2, ISO 27001, and other compliance certifications
- Network Isolation: Multi-layer network architecture with firewalls and security groups
- DDoS Protection: Advanced protection against distributed denial-of-service attacks
- Intrusion Detection: Real-time monitoring and alerting for suspicious activity
- Regular Security Audits: Third-party penetration testing and vulnerability assessments
Application Security
Secure Development Practices
We follow secure coding standards and best practices:
- Regular code reviews and security testing
- Automated vulnerability scanning in our CI/CD pipeline
- Protection against OWASP Top 10 vulnerabilities (SQL injection, XSS, CSRF, etc.)
- Input validation and sanitization on all user inputs
- Secure password hashing using bcrypt with salt
Authentication & Authorization
We implement robust access controls:
- Multi-factor authentication (MFA) available for all accounts
- Role-based access control (RBAC) for team features
- Secure session management with automatic timeout
- OAuth 2.0 and OpenID Connect for third-party integrations
Data Protection & Privacy
We implement comprehensive data protection measures:
- Data Minimization: We only collect data necessary for service provision
- Access Controls: Strict internal access policies with audit logging
- Data Segregation: Customer data is logically separated and isolated
- Backup & Recovery: Automated daily backups with encryption and geographic redundancy
- Data Retention: Clear policies on data retention and deletion
For more details, see our Privacy Policy.
Compliance & Certifications
We maintain compliance with industry standards and regulations:
GDPR Compliance
Full compliance with EU General Data Protection Regulation for data privacy and protection
CCPA Compliance
Adherence to California Consumer Privacy Act requirements
SOC 2 Type II
Annual audit of security, availability, and confidentiality controls (in progress)
PCI DSS
Payment Card Industry Data Security Standard through certified payment processors
Incident Response
We maintain a comprehensive incident response plan:
- 24/7 Monitoring: Continuous monitoring of systems and security events
- Rapid Response: Dedicated security team for immediate incident handling
- Transparent Communication: Prompt notification to affected users in case of security incidents
- Post-Incident Review: Thorough analysis and implementation of preventive measures
Third-Party Security
We carefully vet all third-party services:
- Due diligence review of security practices and compliance
- Data processing agreements with all vendors
- Regular audits of third-party security posture
- Minimal data sharing with external services
Employee Security
Our team follows strict security protocols:
- Background checks for all employees with data access
- Security awareness training and ongoing education
- Principle of least privilege for system access
- Secure device management and endpoint protection
- Non-disclosure agreements and data handling policies
Your Security Responsibilities
We recommend following these best practices:
- Use a strong, unique password for your account
- Enable multi-factor authentication (MFA)
- Keep your password confidential and never share it
- Log out of shared or public devices
- Report suspicious activity immediately
- Keep your email account secure (password recovery method)
- Review account activity regularly
Vulnerability Disclosure
We welcome responsible disclosure of security vulnerabilities. If you discover a security issue, please:
- Email us at security@intentwrite.com with details
- Do not publicly disclose the vulnerability until we've had time to address it
- Provide sufficient information to reproduce the issue
- Allow reasonable time for us to investigate and fix
We commit to acknowledging receipt within 48 hours and providing updates on remediation progress.
Security Updates
This security page is regularly updated to reflect our current practices. For questions or concerns about security, please contact our security team.
Contact Security Team
For security-related inquiries, vulnerability reports, or compliance questions:
Email: security@intentwrite.com
General Contact: intentwrite.com/contact