Privacy Policy

1. Introduction

Intent Behind Intent ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our content strategy platform and services.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Payment information (processed securely through third-party payment processors)
• Content you create using our platform (articles, keywords, strategic documents)
• Communications with our support team
• Feedback and survey responses

2.2 Automatically Collected Information

When you access our services, we automatically collect:

• Usage data (features used, pages viewed, time spent)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies
• Log data (access times, error logs, performance metrics)

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Analyze usage patterns to improve user experience
• Develop new features and services
• Monitor and prevent fraud, abuse, and technical issues
• Send marketing communications (with your consent)

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
• Business Transfers: In connection with a merger, sale, or acquisition
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly agree to sharing

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time, subject to legal retention requirements.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time
• Opt out of marketing communications

To exercise these rights, contact us at privacy@intentwrite.com.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: